How to use quick consult in Dofody?

There are so many online doctor consultation platforms in India, most of them offer consultations within 24 hours. At Dofody, we offer a doctors consultation within 4 to 6 hours after making the payment. You don’t have to worry about choosing the specialty of doctors for your illness, We have sorted it out for you. We will make sure that your consultation happens as fast as possible. This article is about how you can make a quick consultation request at Dofody . So lets get started.

STEP 1:  Go to website URL www.dofody.com, click “Login“. If you aren’t a registered user click on  “Register” link.

login, dofody

STEP 2:  After clicking Login, you’ll see two options “User Login” and “Doctor Login”. As a patient you are supposed to  click on  “User Login“.

Enter e-mail address and password that you have already created and click on “Sign In” button.

User, login, Dofody

Then you’ll be directed to your dashboard as seen below. Click on “Consult now” on the left panel.

Dashboard, consult now

 

 

 

STEP 3:  After clicking consult now, you’ll be directed to consult now page as seen below.

 

 

quick consult, page

Choose the User for whom the medical help is required. If you have added multiple family members, you can choose their name from the drop down menu. In the “Present health problem” field, enter details of your current illness. You don’t have to use complicated medical terms. Our doctors want you to use simple English and not Latin or other complicated words to best describe your problems. For example, fever, cough, nasal congestion, headache are some of the common words that can be used if you have pain over any part of the body try to specify the correct location of the pain. In the “Since when” field input the duration of your illness. This means enter the time since when you have been suffering from that health problem and do keep in mind to specify whether it is in hours, days, weeks, months or years. “Relevant past medical conditions” is where you have to enter your previous illness, it could be diabetes, high blood pressure, stroke, heart disease or anything else. In the “Medical records” section you can upload your past laboratory reports, old prescriptions or scan reports. This could be very useful for our doctors to arrive at a diagnosis.

 

STEP 4:  After choosing user and filling in the other necessary medical details for consultation, click on your preferred mode of communication (Video, audio, chat). Please note that consultation charges may differ for different routes of communication from time to time.   After selecting your preferred mode of communication click on the “Quick Consult” button as shown with the arrow below.

quick consult, page

STEP 5:  When you select “Quick consult” a popup will appear showing the rates for different modes of communication. Click on the accept button to proceed to the payment page.

quick consult, popup, accept

After accepting, Click on “Pay online” button as shown below using arrow in the photo below. You will be taken to the payment gateway page, where you have to  choose your preferred mode of online payment and complete the process of making the payment. After you are successfully completed the payment process, A “Thank You” message will be displayed. Now, all you have to do is to wait for our doctors response. Please note that in your desktop or laptop, closing the browser may result  in failure to make a secure connection when the doctor tries to contact you. You can keep browsing in other tabs or use other applications, but don’t close the Dofody window.

quick consult, pay online, page

These were the instructions that you can follow to make a quick consultation request at Dofody. Hope  you understood it, if you have any doubts, ask your doubts in your comment section below.

 

 

 

 

 

 

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Picture of Dr Prasoon C

Dr Prasoon C

Dr. Prasoon, MBBS, BCCPM, is a medical doctor with 15 years of experience and the Founder of Dofody. As a member of the Indian Medical Association (IMA), his expertise spans lifestyle diseases, diet, fitness, and palliative care. He is passionate about making quality healthcare accessible to all through telemedicine.

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Got Questions About Online Consultations? Call or WhatsApp

frequently asked questions

After completing the payment, your consultation needs to be accepted by the doctor. Our customer support assistant will contact you on phone or WhatsApp to collect more details and to schedule the consultation. Your doctor will call at the time scheduled which is convenient for you as well as for the doctor. 

For urgent or emergency medical needs, please visit your nearest hospital. Dofody consultations are not for emergencies and are scheduled when the doctor is available.

Our doctors will  be calling through phone or Google Meet or sometimes through WhatsApp. If you have completed payment for a consultation, be assured that our doctor will reach you wherever in the World you. Our customer support officer will assist you for the best possible communication with the doctor. are! Got more questions? Check our FAQ page

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