How to allow Camera & Microphone permissions on your Computer?- DOFODY
- Dofody provides online doctor consultations using audio, chat, and video calls through its mobile app and website.
- Website consultations require patients to manually grant camera, microphone, and notification permissions to receive calls.
- Click the lock icon in the browser's top left corner to change permission settings from Ask to Allow.
- Configuration changes only need to be done once, as the browser saves these preferences for future visits.
- Google Chrome is the recommended browser, because Safari on Apple computers does not support Dofody calls.
Welcome to Dofody. You can now consult doctors online by communicating via audio, chat, or even seeing them face to face through a video call to get the right treatment for your illness(s). When you desire to consult our doctors through the Dofody app, at the time of installing the app, your smartphone will prompt you to grant the necessary permissions for the microphone, camera, and gallery as they will work best when you allow. However, if you are looking for expert doctors advice through the website, it is possible that you may face some obstacles.
When you first go to the website of www.dofody.com, you need to click on the Login button. When you click Login a popup will appear saying ‘Please allow notification to get calls from doctors‘ (as shown below), below there will be an ‘OK’ button.
But by just clicking on the ‘OK’ tab will not be sufficient, because for the doctor to call you to your website on your laptop or desktop you have to allow the microphone & camera permissions also. Let us see how we can do it.
1. For that, point your mouse cursor 
to the top left of your internet browser and click on the lock button 
as shown below.
2. In the next popup, choose the text of the Camera 
menu. Change the action from the drop-down menu available from ‘Ask’ to ‘Allow’ as shown in the screenshots below.
3. Likewise, do the same with the ‘Microphone’
and the Notification 
menu and allow necessary permissions as well.
Only after doing this, can a doctor call/contact you through the website without facing any difficulties. While this problem is not faced in the app, but it is mandatory to turn on the notifications if you are opting to consult via the website. Changes like this need to be done only once on the website. Once these preference changes are made on the website, the computer will automatically change these preferences to the new permissions every time you log onto Dofody via the website.
When you are using the website, please make sure that the webcam and the microphone that you are using are installed and connected properly. Now you can easily consult your doctor without having any hassles over your computer preferences through a desktop or laptop. For best user experiences try using Google Chrome when using laptops or desktop. Audio and video calls do not work in Safari browser on Apple computers. So, Google Chrome should be used on such computers.
Frequently asked questions
You can consult Dofody doctors online through audio, chat, or video calls. During app installation, simply grant the prompted permissions for your microphone, camera, and gallery to ensure the best experience.
To receive calls on the website, you must manually allow browser notifications, microphone access, and camera access. Clicking OK on the initial login popup is not sufficient to fully enable these settings.
Click the lock icon located at the top left of your internet browser screen. From the drop-down menus next to Camera, Microphone, and Notifications, change the action from Ask to Allow.
No, you only need to adjust these browser settings a single time. Your computer will automatically remember and apply these preferences the next time you log onto the Dofody website.
Google Chrome is highly recommended for the best user experience when using a laptop or desktop. Safari browser on Apple computers does not support Dofody's audio and video call features.
Dr Prasoon C
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frequently asked questions
Yes. Every article on the Dofody blog is authored or reviewed by qualified doctors and healthcare professionals from our panel. We prioritize evidence-based medical insights and ensure the content is tailored to the specific health needs and cultural context of the Kerala community. However, this information is for educational purposes and should not replace a personal diagnosis.
If your symptoms persist for more than 48–72 hours, worsen despite home care, or if you experience “Red Flag” symptoms (such as high fever, severe pain, or sudden weakness), you should seek professional help immediately. You can book an online consultation on Dofody to discuss your specific symptoms with a specialist from the comfort of your home.
Absolutely. If this article has raised questions about your health, you can connect with a specialist (such as a General Physician, Pediatrician, or Gynecologist) the Dofody. Our doctors can provide personalized advice, review your medical history, and issue e-prescriptions or lab referrals based on your specific needs.
